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← Help CenterCredits & billing

How Clip Minutes and credits work

The two balances, what each pays for, and when they expire.

Your account has two balances. Clip Minutes pay for Auto Clips: 1 minute per minute of video you upload, however many clips it makes. AI credits pay for everything else — the AI tools, dubbing, and premium captions. Both are shown in the top bar.

Clip Minutes. A 45-minute podcast uses 45 Clip Minutes whether you ask for 3 clips or 20. Re-running the same video within 7 days is free, and a run that fails is refunded in full. If you run out, you can top up, or tick the option to pay the rest in AI credits (3 minutes = 1 credit).

AI credits. Each tool shows its cost before you run it. Tools that work on audio or text are priced by length — for example, voiceover costs 1 credit per 500 characters — so short jobs cost less.

Buckets. Each balance can hold bonus (signup, promos and rewards — used first, they expire after 30 days), subscription (refilled monthly with your plan) and purchased top-ups (never expire while your account is active). Spending drains them in that order, so nothing expiring is wasted.

Rollover. Unused subscription minutes and credits roll over month to month, up to twice your monthly allowance.

Refunds on failure. If a job fails partway, the unused portion of what you were charged is automatically refunded. Every movement appears in your billing history.

Running low mid-month? Buy a minute pack or a credit pack from Billing → Top Up.

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